Most questions are answered below. If yours is not, write to us and a person replies — there is no ticket queue to get lost in.
Write to admin@tutorops.com from your college address. Include your college name and, if something went wrong, what you were doing at the time.
Register your college, upload a CSV of your students, then create a baseline assessment and issue the links. The checklist on your dashboard tracks all five steps and links to each one. The full walkthrough is here.
Save your sheet as CSV. Recognised columns are name, student_ref, email, department, batch, graduation_year, cgpa, backlogs and skills — common variants like "Roll No" and "Branch" are matched automatically. Rows with problems are reported rather than silently dropped, and re-uploading updates existing students by their ID instead of duplicating them.
Pick the skills to measure and Tutorops builds the paper from its question bank, then issues one link per student. Links work without a student account and can be submitted once. You can issue links for newly added students at any time from the Assessments tab.
A readiness score is calculated per job role, not per student, using the weights set for that role. Nothing is estimated and no language model is involved. The full formula is published here.
A student needs skill evidence before they can be scored — either levels in the
skills column of your import, or a submitted assessment. A skill with too few
answered questions is left unscored rather than guessed at.
Plans are billed per college per academic year and do not renew automatically. See the plans or write to legal@tutorops.com for an invoice.
Your college controls its data. To request a copy, a correction or deletion, write to privacy@tutorops.com from an official college address. The privacy notice sets out what we hold and why.
Tell us what you expected and what you saw. If it is a security concern, write to privacy@tutorops.com — we will not take action against anyone reporting a genuine issue in good faith. Our security practices.
Upload your student list. Run your first baseline. See who is ready, who is not, and why. Two minutes to set up, no credit card, no sales call.