Privacy Policy

1. Who we are

TutorOpsAI is an AI automation and growth services company. We build AI systems — lead generation, chatbots, receptionist automation, reporting dashboards, workflow automation, and adaptive learning platforms — for coaches, agencies, SaaS founders, clinics, small businesses, schools, and colleges.

You can reach us at tutoropsai@tutorops.com.

2. Information we collect

We collect the following categories of information:

a) Information you provide directly

• Contact form submissions (name, email, business type, service interest, message)
• Demo submissions (the same fields, plus anything you type or submit while interacting with our interactive demos)
• Account and billing details if you become a client
• Any additional information you share during a discovery call or onboarding

b) Information collected automatically

• IP address, device type, browser type, and operating system
• Pages visited, time spent, referring URL
• Cookies and similar technologies (see Section 6)

c) Information from third parties

If we build an AI system for your business that integrates with third-party tools (CRMs, email, calendar, messaging platforms), we may receive data through those integrations, strictly for the purpose of delivering the agreed services.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the Services you requested
• Deliver, operate, and improve our AI automation services
• Run the interactive demos on our site (including saving demo submissions so we can follow up)
• Send transactional and (where permitted) marketing emails
• Comply with legal obligations and protect our rights
• Detect and prevent abuse, fraud, and security incidents

4. How we share your information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers acting on our behalf (hosting, email delivery, analytics) — bound by confidentiality and data-processing terms
• Integrations you authorise — when we build AI automations that connect your data to your CRM, email, or other tools
• Legal requirements — if disclosure is required by law, court order, or to enforce our Terms
• Business transfers — in the event of a merger, acquisition, or sale of assets, with notice to you

5. Data retention

We retain personal information for as long as reasonably necessary to provide the Services and fulfil the purposes outlined in this policy. Contact form and demo submissions are kept for up to 24 months unless you request deletion earlier. Client data is retained for the duration of the engagement plus 12 months for accounting and legal purposes, unless a longer period is legally required.

6. Cookies and tracking

Our website uses minimal cookies, primarily for basic site functionality and session management. We may use aggregated analytics to understand how visitors use our site. We do not use advertising trackers or third-party marketing cookies without your explicit consent.

You can disable cookies in your browser settings, but parts of the site may not work as expected.

7. Security

We apply reasonable technical and organisational safeguards to protect your data, including encrypted connections (HTTPS), prepared-statement database queries, input sanitisation, and access controls. No online service can guarantee absolute security, but we take our duty to protect your information seriously.

8. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access to a copy of the data we hold about you
• Correction of inaccurate or incomplete data
• Deletion of your data (subject to legal retention requirements)
• Objection to or restriction of certain processing
• Data portability
• Withdrawal of consent, where processing is based on consent

To exercise any of these rights, email tutoropsai@tutorops.com. We will respond within 30 days.

9. Children

Our Services are intended for business use by adults. Our SmartLearn AI product is delivered to schools and colleges under contract with those institutions; student data processed through SmartLearn is handled on behalf of the institution under its direction, and we do not knowingly collect personal information directly from children under 13 for our own purposes.

10. International transfers

We operate globally. Your information may be transferred to, and processed in, countries other than your own. We take steps to ensure adequate protection wherever your data is processed.

11. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing any information.

12. Updates to this policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on our website. The date at the top reflects when this policy was last revised.

13. Contact

Questions, concerns, or requests? Email tutoropsai@tutorops.com. We aim to respond within 48 hours.